HP 2-year Next Business Day + Defective Media Retention DesignJet Z6 24in HW Support

Description

<ul> <li>HP Next Business Day Onsite Hardware Support is a warranty extension package that offers technical remote phone support, diagnostics, spare parts, material and labor for HP Designjet products. Simply call the local HP contact phone number to get fast response from a support agent who will perform remote trouble-shooting to diagnose the issue and, if possible, solve it immediately. If the problem cannot be resolved remotely, an HP authorized warranty service technician will make the best effort to arrive at your site the next business day for on-site service equipped with the right replacement parts according to the remote support diagnosis already performed.</li> <li>HP DesignJet Next Business Day Onsite Hardware Support helps you protect your printer investment by maximizing printer uptime without incremental support costs.</li> <li>In the event of unexpected problems, get your HP DesignJet printer back up and running as quickly as possible, with minimal disruption.</li> <li>Benefit from fast response and on-site service for hardware support delivered the next business day.</li> <li>This service grants you preferential support from HP, with fast and professional resolution, including remote support assistance and onsite repair support and parts (excluding consumables) – all without any additional cost.</li> <li>For most HP Designjet printers, this service includes a Defective Media Retention (DMR) option, which ensures your confidential business data stored on the printer’s memory devices do not leave your premises in the event of a memory device fault.</li> <li>Purchase this warranty extension service as an HP Care Pack along with the new printer and enjoy full support coverage for up to five years.</li> <li>Renewal option when your active warranty extension expires. Available for an additional period of up to two years.</li> <li>Remote support and problem diagnosis, on-site service for hardware support, escalation management processes to facilitate the resolution of complex incidents, access to electronic support information and services and HP electronic remote support solution</li> </ul> En savoir plus